Info: Venafi Support Account

Info:

Venafi Support Account allows you to access the following resources:

• Support (https://support.venafi.com)
• Training (https://training.venafi.com/)
• Documentation* (https://docs.venafi.com/)
• FTP Server** (https://ftp.venafi.com/)

*Current Customers Only

**Needs to be requested separately

 

Frequently Asked Questions:

Q1: How do get a Venafi Support account?

A1: You can register for at https://customerportal.venafi.com/user/register

 

Q2: How do I reset my Venafi Support Account password?

A2: You can reset your password here https://customerportal.venafi.com/user/reqreset

 

Q3: How do I change my Venafi Support Account password?

A3: You can change your password here https://customerportal.venafi.com/user/setpass

 

Q4: How do I get access to FTP site?

A4: First get your Venafi Support account and then open a support ticket requesting FTP access

 

Q5: What does the Training access give me?

A5: We host online and in person classes periodically. Training access allows you to enroll for the classes.

 

Q6: What’s the best way for me to open a Support ticket?

A6: Easiest way to open a Venafi Support ticket is to simply email support@venafi.com