Error connecting to the Log Server

Applies to:

Venafi TLS All Versions

Summary:

When viewing logs for certificates or in the Default SQL Channel, you see the following error:

"Error connecting to Log Server: All attempts to connect to the database have failed; Open failed; Connect failed, , retries exhausted; Cannot open database "Venafi" requested by the login. The login failed. Login failed for user 'XXXX\XXXX. Possible cause: Table for viewing log not created yet or log view policy server not configured."

More Information:

There is a separate setting for the Default SQL Channel Logs that can be set at the Default SQL Channel Logs location in the Policy Tree.  Make sure that this setting is correct, or that it is set to the "System" setting.