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Error: “Communication with the CA has failed, please Check the settings before trying again.”

Symptom:

While adding a certificate authority object and clicking apply you may encounter the error message:

Error message “Communication with the CA has failed, please Check the settings before trying again.”

Cause:

Required fields such as Hostname, Service Name, and Credential must be populated so that the template object understands how to communicate with the Certificate Authority.  If all fields are already provided, double check each one to make sure that each are correct.

Resolution:

Complete all relevant fields. When setting up a Certificate Authority Template Object it is important to fill out all of the fields. If you don’t fill in the fields such as Host name, your Template Object will not know how to communicate with your Certificate Authority and you may get an error message “Communication with the CA has failed, please Check the settings before trying again.”

 

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