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Error: Certificate Processing encountered an unexpected error. Error: Class cache missing [Application Object] for instantiated object

Symptom:

After adding a Schema change (possibly by adding a new driver or an update) you may get this error when trying to then create or edit an object:

Certificate Processing encountered an unexpected error. Error: Class cache missing [Application Object] for instantiated object

Cause:

Changes have been made to the Database Schema that has not yet been cached for use. This is usually the result of installing a new Driver or update package without restarting the Director Services.

Resolution:

Shut down and restart your Venafi services and IIS

  1. Close out your Web and/or WinAdmin program
  2. Restart Venafi Encryption Director

Open your command prompt and enter:
C:\>net stop "Venafi Encryption Director"
C:\>net start "Venafi Encryption Director"

     3.  Restart Venafi Log Server

Open your command prompt and enter:
C:\>net stop "Venafi Log Server"
C:\>net start "Venafi Log Server"

     4.  Restart IIS

Open your command prompt and type:
C:\>iisreset
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