Version 6.x and above.
This article outlines some helpful troubleshooting tools you can use to diagnose,and resolve, issues that may come up with the Certificate Manager product.
1: To open and view certificates on any Microsoft Windows workstation, or server, use Microsofts Certificate Manager. This tool opens up the Windows keystore and allows you to view all your certificates in the Windows keystore.
- Start > run > certmgr.msc
TIP: See MS article for more information.
- Start > run > inetmgr
- click on Sites > Venafi
- Tip: opening up 'logging' here will show you a history of events on this web server.
- For more details on how to open this tool, see MS article.
- iiseset /stop
- iisreset /start
- iisreset /restart.
Start > All programs > Administrative Tools > Certification Authority.
Start < Run certsrv.msc
TIP: for other ways to start/stop the service, see MS article.
- Start > run > services.msc
- or, right click on computer, and choose manage.
- TIP: Venafi does not recommend that you use the command line commands, such as net start/stop, to do this.
1: netstat - a ( simple results sent to the command line screen output) 2: netstat -nabo > netstat.txt ( names the service running on the port, and sends the output to a text file) ' 3: Tcpview ( this utility is provided by sysinternals- now a Microsoft company, and can be easily downloaded as a executable. )
msiexec.exe /i CertificateManagerInstallx64.msi /L*v C:\Temp\install.log