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Issue: Pending wokflow approvals with missing information

Applies to:

Venafi Encryption Director 6.0.2.

Symptom:

Pending Workflow approvals list only Date and Reason.

pending_workflow.PNG

Cause:

This is a side effect of a bug described in KB "Info: Associated device/application listed incorrectly on Certificate object". This issue is caused by deleting a Certificate Object in this state while it is pending Workflow.

Resolution:

The root cause for the issue can be resolved by upgrading to Venafi Encryption Director version 6.0.3 or newer. Pending Workflow tickets in this state will be cleaned up by a future release.

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