Applies to:
Venafi Encryption Director 6.0.2.
Symptom:
Pending Workflow approvals list only Date and Reason.
Cause:
This is a side effect of a bug described in KB "Info: Associated device/application listed incorrectly on Certificate object". This issue is caused by deleting a Certificate Object in this state while it is pending Workflow.
Resolution:
The root cause for the issue can be resolved by upgrading to Venafi Encryption Director version 6.0.3 or newer. Pending Workflow tickets in this state will be cleaned up by a future release.
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