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Error: "Install Certificate failed with error: No such host is known. (Exception from HRESULT: 0X80072AF9)" during provisioning to IIS

Applies to:

Venafi Encryption Director 6.1

 

Symptoms:

The following error is seen when attempting to provision to IIS 7 running on Windows 2008 R2.

Install Certificate failed with error: No such host is known. (Exception from HRESULT: 0X80072AF9)

Screen_Shot_2013-01-17_at_11.25.01_AM.png

 

Resolution:

Do the following on the server being provisioned to:

  1. Go to Start > Administrative Tools > Internet Information Services (IIS) Manager.
  2. Click on the Web Site you are trying to provision to and modify the IP Address shown next to port 443 to show either a "*" or the IP Address found on the settings tab of the device object located in Director.

    Screen_Shot_2013-01-22_at_11.36.27_AM.png

  3. Restart either the specific Website or do an iisreset from the command prompt.

After making the changes above provisioning of the certificate will now work.

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