Symptom:
Certificate processing throws following error:
Certificate processing encountered an unexpected error. Error: Unable to cast object of type 'Venafi.Drivers.Applications.X509Certificate' to type 'Venafi.Interfaces.Certificates.IX509ApplicationDriver'.
Cause:
This issue may be caused by incorrectly formatted “Base Path” entry in the registry. This entry exists under HKEY_LOCAL_MACHINE\SOFTWARE\Venafi\Platform. We have seen the following incorrect entry (notice double backslashes):
C:\\Program Files\\Venafi\\
Resolution:
The value of this the “Base Path” entry should be similar to the following entry (depending on installation location):
C:\Program Files\Venafi\
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