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Issue: Unable to access site through HTTPS and IIS bindings are being lost

Applies To:

The Microsoft IIS server

Symptom:

1. Venafi Admin is not responding on HTTPS

or

2. The HTTP binding on IIS is being lost by a reboot of the server or of the IIS services.

Cause:

Under some specific circumstances the IIS server may lose bindings or not be able to bind on HTTPS.

Resolution:

By removing the offending "<property id="5506" ..." lines from <customMetadata> section of applicationHost.config this will allow the certificate to persist through an IISRESET

Delete the following lines from the <CustomMetaData> section of the applicationHost.config file, which by default is located here: system32\inetsrv\config:

<key path="LM/W3SVC/X">

     <property id="5506" dataType="Binary" userType="1" attributes="None" value="oXiHOzFAMOF0YxIuI7soWvDFEzg=" />

</key>

 

Note: This property is a legacy feature from Internet Information Services (IIS) 6.0 and is no longer needed.

Reference:

http://support.microsoft.com/kb/2025598

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