Applies to:
Symptom was seen while upgrading from version 6.02 to 6.1.
Symptom:
Upgrading a Certificate Manger installation with the SSH, and Symmetric key manager products installed to the same server causes the Windows Administrator UI ( WinAdmin) to fail.
Cause:
While troubleshooting this symptom we compared the DLLs installed after fresh install of 6.1 with a server that had been recently upgraded from 6.02 to 6.1.
These dlls are installed in this folder, by default:
- C:\Program Files\Venafi\Drivers
1: Fresh install:
|
A List of DLLS installed after a clean install of Version 6.1 |
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WinAppBasic.dll |
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WinAppBrocade.dll |
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WinAppCiscoACE.dll |
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WinAppCiscoCSS.dll |
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WinAppDataPower.dll |
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WinAppF5.dll |
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WinAppGSK.dll |
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WinAppIIS5.dll |
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WinAppIIS6.dll |
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WinAppiPlanet.dll |
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WinAppJKS.dll |
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WinAppNetScaler.dll |
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WinAppPem.dll |
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WinAppPkcs12.dll |
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WinAppTealeafPCA.dll |
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WinAppVAMnShield.dll |
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WinCAComodo.dll |
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WinCAEntrustNet.dll |
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WinCAEntrustSecMan.dll |
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WinCAGeoTrustReseller.dll |
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WinCAMicrosoft.dll |
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WinCARedhat.dll |
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WinCARSA.dll |
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WinCAThawte.dll |
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WinCAUniCERT.dll |
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WinCAVerisign.dll |
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WinCAzOS.dll |
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WinCertDashboard.dll |
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WinCertificateRoots.dll |
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WinCertificates.dll |
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WinCredentials.dll |
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WinDashboard.dll |
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WinDevice.dll |
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WinDiscovery.dll |
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WinEncryption.dll |
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WinEncryptionPkcs11.dll |
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WinIdentity.dll |
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WinIdentityAD.dll |
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WinIdentityADWizard.dll |
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WinJumpServer.dll |
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WinKmip.dll |
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WinKmipAgent.dll |
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WinKmipKeystore.dll |
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WinLog.dll |
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WinPlatform.dll |
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WinPolicy.dll |
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WinProxy.dll |
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WinReportCertificateExpiration.dll |
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WinReportEntitlement.dll |
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WinReporter.dll |
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WinReportLicensing.dll |
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WinRights.dll |
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WinTestcase.dll |
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WinValidation.dll |
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WinVscep.dll |
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WinWizardCertificates.dll |
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WinWizardDiscovery.dll |
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WinWorkflow.dll |
2: Upgraded install.
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The 7 Extra DLLS there after a 6.02 server is upgraded to 6.1 |
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WinAgentBulkLoader.dll |
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WinReportDiscovery.dll |
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WinReportSSHdll |
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WinSsh.dll |
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WinSshDashboard.dll |
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WinSymmetricBasic.dll |
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WinWizardSsh.dll |
Troubleshooting:
Executing this command in the windows command line will show you a list files and the creation date of your server, so you can compare the above list to your server.
C:\Users\Administrator>dir "c:\Program Files\Venafi\Drivers\*.DLL " /S -TC
Resolution:
To workaround this issue, find and delete the extra seven DLLS under the platforms folder.
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