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How to: Enable Debug logging on Venafi Trust Protection Platform

Summary:

This article will shows how to enable or disable debug logging on your Venafi Trust Protection Platform server. These steps need to be run from each server that the Venafi Trust Protection Platform software was installed on.

**NOTE: Enabling debug logging will increase the amount of data that is written to the log table in the database. Venafi recommends only enabling debug logging as needed to troubleshoot an issue then resetting the debug logging to its original state.

More Information:

Trust Protection Platform 14.x and newer:

To enable debug logging:

  1. Open WebAdmin
  2. Go to the Platform Tree
  3. Click on your Server object that you want to enable debugging on
  4. Check the “Log Debug” box

Screen_Shot_2015-07-02_at_15.53.02.png

 

To disable debug logging:

  1. Open WebAdmin
  2. Go to the Platform Tree
  3. Click on your Server object that you want to disable debugging  on
  4. Uncheck the “Log Debug” box
  5. Give the change 5 minutes to take effect

 

Director versions 6.1.1 to Director 11:

 

To enable debug logging:

  1. Open WinAdmin
  2. Go to the Platform Tree
  3. Click on your Server object that you want to enable debugging on
  4. Check the “Log Debug” box
  5. Restart Services

 enable_debug.png

To disable debug logging:

  1. Open WinAdmin
  2. Go to the Platform Tree
  3. Click on your Server object that you want to disable debugging  on
  4. Uncheck the “Log Debug” box
  5. Give the change 5 minutes to take effect

 

Director versions 6.1.0 and older: 

To enable debug logging:

  1. Create a dword named LogDebug in the registry under HKLM/Software/Venafi/Platform
  2. Set the value to 1
  3. Restart the Venafi Encryption Director and Venafi Log Server services.

To disable debug logging:

  1. Set the value of the LogDebug entry to 0
  2. Restart the Venafi Encryption Director and Venafi Log Server services.

 

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