Symptom
Windows Server 2003
Director Updater fails to install and throws an event ID
The description for Event ID ( 1035 ) in Source ( MsiInstaller ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Venafi Encryption Director Updater, 1.7.2.0, 1033, 0, (NULL), , .
Windows Server 2008
Director Updater installs fine but when run, Director Updater 1.7.0 runs instead
Cause
Both Director Updaters remain installed in Add/Remove programs
Resolution
Uninstall both director Updaters and install 1.7.2 only. It should complete install and the proper Director Updater will run.
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