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Error: Server Error in '/VEDAdmin' Application when attempting to access Web Admin console

Symptom

When attempting to access the Web Admin console, the following error is displayed:

Server Error in '/VEDAdmin' Application.

Object reference not set to an instance of an object.

Description: An unhandled exception occurred during the execution of the current web request. 

 

32bit-unhandled.png


Cause

This error occurs if the VEDAdmin Application Pool has Enable 32-bit Applications set to True on Windows Server 2008 R2


Resolution

Set Enable 32-bit Applications to False either globally or specifically for the VEDAdmin Application Pool.

To set globally:

  1. Run this command from an Administrative Command Line window:

cscript %SYSTEMDRIVE%\inetpub\adminscripts\adsutil.vbs SET W3SVC/AppPools/Enable32bitAppOnWin64 0

 

To set for the VEDAdmin Application Pool:

  1. Open the IIS Manager
  2. Select Application Pools
  3. Right click VEDAdmin and select Advanced Settings
  4. Change Enable 32-bit Applications to False32bit-false.png

 

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