Symptom
When attempting to access the Web Admin console, the following error is displayed:
Server Error in '/VEDAdmin' Application.
Object reference not set to an instance of an object.
Description: An unhandled exception occurred during the execution of the current web request.
Cause
This error occurs if the VEDAdmin Application Pool has Enable 32-bit Applications set to True on Windows Server 2008 R2
Resolution
Set Enable 32-bit Applications to False either globally or specifically for the VEDAdmin Application Pool.
To set globally:
- Run this command from an Administrative Command Line window:
cscript %SYSTEMDRIVE%\inetpub\adminscripts\adsutil.vbs SET W3SVC/AppPools/Enable32bitAppOnWin64 0
To set for the VEDAdmin Application Pool:
- Open the IIS Manager
- Select Application Pools
- Right click VEDAdmin and select Advanced Settings
- Change Enable 32-bit Applications to False
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