Info: HTML Email

Applies to:

Encryption Director 7 and newer, TrustAuthority / TrustForce 14.1 and newer



The new HTML email feature provides the ability for users to create a customized rich text email message for each SMTP Channel notification. This includes supporting the existing text only messages and rendered HTML in a multi-part message that provides both rich text and plain text sections to accommodate the rendering mode of the email client.



More information:

The SMTP channels changes only apply to new installations of the Product and will not over-write existing default notification channels when upgrading the Product from a previous version. On upgraded systems we can simply cut and paste the default HTML markup code into the channels and modify it as desired.


New SMTP Channel options:


  • CC (Carbon Copy) email address field
  • From email address field
  • Send Test button allows the Admin to type an email address in the Recipient’s field and hit the button to get a rendered version of the HTML email
  • HTML input is in the Windows admin console only and not Web
  • Supports embed images in the Message Body input window
  • HTML tab allows the Admin to toggle the view between the rendered code and the markup code
  • Supports hyperlinked text


Default HTML Content for Default Notification Channels:

With new installs, default HTML content is provided in these default notification channels:

  • Email to Consumer
  • Email to Owner
  • Email to Parent
  • Email to System Administrator
  • Email to Ticket Approver


Default HTML Content example:


Markup code for the example:

<BODY scroll=auto><TABLE border=0 cellSpacing=0 width="100%">



<TD><!-- table layer 1 -->

<TABLE align=center>



<TD style="PADDING-BOTTOM: 0px; BACKGROUND-COLOR: #ededed; PADDING-LEFT: 15px; PADDING-RIGHT: 15px; PADDING-TOP: 30px"><!-- table layer 2 -->

<TABLE style="FONT-FAMILY: Helvetica,Arial,sans-serif; COLOR: #000000; font-size16px: " border=0 cellSpacing=0 cellPadding=0 width=650>



<TD style="PADDING-BOTTOM: 22px; BACKGROUND-COLOR: orange; PADDING-LEFT: 40px; PADDING-RIGHT: 40px; COLOR: white; FONT-SIZE: 18px; FONT-WEIGHT: bold; PADDING-TOP: 25px; text-shadow: 1px 1px 1px #e1912c" bgColor=orange>NOTICE: Important&nbsp;Certificate Information</TD></TR>


<TD style="PADDING-BOTTOM: 50px; BACKGROUND-COLOR: #fff; PADDING-LEFT: 40px; PADDING-RIGHT: 40px; FONT-SIZE: 18px; PADDING-TOP: 30px" bgColor=#fff>

<P><FONT size=3>$Event.Formatter$</FONT></P>

<P><A style="COLOR: #03f; TEXT-DECORATION: none" href="http://$Hostname$/vedadmin">Log in to Venafi Encryption Director</A> for more information.</P></TD></TR>


<TD style="PADDING-BOTTOM: 40px; PADDING-LEFT: 40px; PADDING-RIGHT: 40px; COLOR: #999; FONT-SIZE: 11px; PADDING-TOP: 25px" bgColor=#ededed>This email is being sent to you by Venafi Encryption Director because you are named as a contact on&nbsp;this notification.</TD></TR></TBODY></TABLE><!-- /table layer 2 --></TD></TR></TBODY></TABLE><!-- /table layer 1 --></TD></TR></TBODY></TABLE></BODY>


Configuring HTML Messages:

The steps to configure HTML messages after an upgrade.

  1. Use WinAdmin
  2. Go to the SMTP channel object
  3. Go to the HTML Message tab
  4. Click “Show Markup”
  5. Paste in the markup code
  6. Click Apply


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