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Resource is Unavailable when logging in

Applies to:

Venafi Encryption Director 6.0 and greater

Symptom:

When logging into WebAdmin you may receive the error message:

"Resource is unavailable"

ResourceUnavailable.png

Cause:

The web.config file located at:

C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Config

may have Authentication entries preventing access to WebAdmin

Resolution:

Modify the entry in web.config to "false" as is below:

<httpCookies httpOnlyCookies="false" />

 

You should be able to close and reopen your browswer, log in, and see the application.

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