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Error: Create default object; ObjectAlreadyExists

Info:

During an upgrade to Director 10, Director 11, or Director 14.1, you receive an error "An error occurred initializing Director subsystems.  Error: Config version 5.4.0.0 Create default object; ObjectAlreadyExists.

Error occurs on the Database Configuration Screen of upgrade wizard.


2014-02-25_10-42-40.png

Cause:

This error can occur if you are upgrading from Director 9 or below to a version of Director 10 and above and do not execute the Director 9 to Director 10 update script.  This script name may vary depending on the version of Director you are upgrading to and if you are using a MSSQL or Oracle database.

  • oracle_update_e_9_to_10.sql
  • mssql_update_d_9_to_10.sql
  • mssql_update_FR_9_to_AFR_10.sql
  • oracle_update_FR_9_to_AFR_10.sql

Verification

To Verify if the script has or has not been executed on your database:

  1. Open SQL Studio Manager
  2. Locate your Director Database
  3. Expand your database
  4. Expand your Tables
  5. Expand the "dbo.config_objects" tables
  6. Expand the Columns for the "dbo.config_objects" table
  7. See if you can locate a column "ISBit1" or "IsReadOnly"
    2014-02-26_10-09-23.png

  8. If you see the column "IsBit1" then you have not successfully ran the database script mentioned above.

Resolution:

After you have verified that the problem is caused due to not executing the Director 9 to Director 10 update script:

  1. Have your database administrator execute the script on your Director Database
  2. On the Director server, open an Elevated Command Prompt
  3. Navigate to DRIVE:\Program Files\Venafi\Platform
    Note: this path will vary depending on your installation location of Venafi Director
  4. Run: DCC.exe -wizard
  5. Run through the upgrade wizard.  You should not have an error on the database configuration screen.
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