Info:
During an upgrade to Director 10, Director 11, or Director 14.1, you receive an error "An error occurred initializing Director subsystems. Error: Config version 5.4.0.0 Create default object; ObjectAlreadyExists.
Error occurs on the Database Configuration Screen of upgrade wizard.
Cause:
This error can occur if you are upgrading from Director 9 or below to a version of Director 10 and above and do not execute the Director 9 to Director 10 update script. This script name may vary depending on the version of Director you are upgrading to and if you are using a MSSQL or Oracle database.
- oracle_update_e_9_to_10.sql
- mssql_update_d_9_to_10.sql
- mssql_update_FR_9_to_AFR_10.sql
- oracle_update_FR_9_to_AFR_10.sql
Verification
To Verify if the script has or has not been executed on your database:
- Open SQL Studio Manager
- Locate your Director Database
- Expand your database
- Expand your Tables
- Expand the "dbo.config_objects" tables
- Expand the Columns for the "dbo.config_objects" table
- See if you can locate a column "ISBit1" or "IsReadOnly"
- If you see the column "IsBit1" then you have not successfully ran the database script mentioned above.
Resolution:
After you have verified that the problem is caused due to not executing the Director 9 to Director 10 update script:
- Have your database administrator execute the script on your Director Database
- On the Director server, open an Elevated Command Prompt
- Navigate to DRIVE:\Program Files\Venafi\Platform
Note: this path will vary depending on your installation location of Venafi Director - Run: DCC.exe -wizard
- Run through the upgrade wizard. You should not have an error on the database configuration screen.
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