Error: Failed to save the database DSN error message is displayed when installing

Applies to:

Trust Protection Platform

Symptoms:

When installing Trust Protection Platform, Failed to save the database DSN error message is displayed when configuring the database.

Cause:

The configuration wizard is not able to save the database DSN because the CreateDB.sql script was not run against the database.

Resolution:

Running and committing the CreateDB.SQL script against the database will resolve this problem.

Use the script according to your database server.

For example, if your database server is MSSQL, use the CreateDB.SQL located in the MSSQL folder.