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Error: Unable to load SecretStoreDriver

Applies To:

All versions of Venafi

Symptom:

After an install or an upgrade you may get an error message stating that Venafi “Could not Load SecretStoreDriver”.

 

Cause:

A. Your DPAPI key has changed or been removed and you have a DPAPI key mismatch

B. Your DSN (Data Source Name) connection string stored in your database resolves incorrectly

Resolution:

A.

Import the backed up DPAPI key that the database was previously using.

Run through the VCC –wizard or DCC –wizard from an elevated command line.

B. You can fix this either by correcting your DNS or deleting this connection string out of the database and running back through the wizard to populate it correctly.

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