Info: Important considerations before upgrading to Venafi Trust Protection Platform 15.3

Applies to:

Venafi Trust Protection Platform 15.3.0


The release of Venafi Trust Protection Platform 15.3.0 offers new features likes managing certificate installations in the Aperture console, installing certificates via the Server Agent, a brand new Enterprise Mobility Product for user certificate management, SSH Key Usage monitoring, enhanced validation, Ad-hoc certificate reporting, and much more.  Please carefully read through this Knowledgebase Article prior to upgrading. For detailed upgrade steps, please refer to the ReadMe.rtf document that is packaged with Venafi Trust Protection Platform 15.3.0.

Please carefully read through the entire list of considerations before upgrading your production environment of Venafi Trust Protection Platform to version 15.3.0

More Information on Venafi Trust Protection Platform 15.3.0 Life Cycle:

More Info:

Supported Upgrade Path

To upgrade to Venafi Trust Protection Platform 15.3.0, your current installation must be on at least Trust Protection Platform 14.1.2 or greater.  

The following table shows the supported upgrade paths. It outlines which versions of Venafi can upgrade directly to Venafi Trust Protection Platform 15.3.0, and which versions need to be updated to an intermediate version prior to the final upgrade.

Warning: It may be possible to successfully upgrade directly to Venafi Trust Protection Platform 15.3.0 on versions not outlined on the table below, but those upgrade paths have not been fully tested.  

Current Version

Upgrade Step 

Final Version

Director 14.1.x N/A Venafi Trust Protection
Platform 15.3.0
Trust Protection
Platform 14.2.x
N/A Venafi Trust Protection
Platform 15.3.0

Trust Protection
Platform 14.3.x

N/A Venafi Trust Protection
Platform 15.3.0

Trust Protection
Platform 14.4.x

N/A Venafi Trust Protection
Platform 15.3.0

Trust Protection
Platform 15.1.x

N/A Venafi Trust Protection
Platform 15.3.0

Trust Protection
Platform 15.2.x

N/A Venafi Trust Protection
Platform 15.3.0


Supported Browsers

Internet Explorer 8 has not been supported since Venafi Trust Protection Platform 14.1.0.  When 16.1.0 is released in 2016, enhancements will be made to the Aperture console that will make it incompatible with Internet Explorer 8.  In 16.1.0, Aperture will not load on IE8.  Make plans now in your organization to make sure end users have a modern browser available to them.

See Article: Why we deprecated Internet Explorer 8 

Change in Requirements for Database Service Account Permissions

Enhancements made in 15.1.0 and 15.3.0 have changed the permissions required by the service account used to connect to the database. Due to changes to permissions calculations and log delivery, the database service account that the Venafi Platform uses now requires "Execute" permissions to specific stored procedures in addition to "Receive" permissions to specific messages queues.  This is in addition to DataReader and DataWriter that have traditionally been required.  Please see the following example scripts for assigning the correct permissions to the database service account.

Approving Certificate Installation (Provisioning) Workflows in Aperture

New in 15.3.0 is the ability to approve installation workflows in Aperture.  If you're using a custom SMTP Notification Channel to send approvers emails - those custom channels will need to be updated so that users are navigated to the correct URL in Aperture to approve Enrollment or Certificate Installation workflows.

Click here for detailed steps on updating your custom notifications.

Important Note for SSH Customers

Due to re-architecting of the SSH product between 14.4 and 15.1, direct or automatic upgrades are not supported from 14.x.x to 15.3.0.  For customers using the SSH Product in production environments, please contact Venafi Professional Services (see for assistance with upgrades.  If you are using the SSH product in a sandbox or development environment, we recommend that you not upgrade but instead install with a clean/new database. SSH Customers using 15.1.0 or 15.2.0 can follow normal upgrade steps to upgrade to 15.3.0.

Agent Certificate Discovery

Due to changes in version 15.2.0 in the configuration of work that the Venafi Server Agent does during certificate discovery, agents will stop performing certificate discovery until your Device Placement work has been configured and assigned to all applicable agents.  Certificate Discovery work also needs to be updated to have certificate placement rules applied. Agents will not start or continue certificate discovery until these two configuration items have been completed in Aperture.

Click here for more information about changes to Server Agent in 15.2:

Change in Hardware Requirements

Version 15.1.0 of the Venafi Platform brings large architecture changes in both the core platform and the User Interfaces for increased performance and scalability.  As of 15.1.0, the product is able to support 1,000,000 certificates and 1,000,000 keys.  Increasing the amount of keys and certificates the platform and user interfaces support required a change in hardware requirements not only for the Venafi Platform servers, but also for the database servers as well.  This is because processing was optimized so that more calculations are done on the database level. Please carefully review the new Venafi Server and Database Server requirements before upgrading to 15.3.0.

15.3.0 System Requirements:

Required Version of Oracle Server and Oracle Client

Oracle 10g is no longer supported as an Oracle Server version.  The minimum required Oracle Server Version is Oracle 11g Release 2 (  The minimum required Oracle Client is ODAC 12c Release 3 (

15.3.0 System Requirements:

IIS5 Deprecation

IIS5 has been deprecated in Venafi Trust Protection Platform 14.3.  Any IIS5 Application objects will be converted to "Basic" Application objects.  If your organization has Windows 2000 servers hosting web sites on IIS5, it is urgently suggested that you upgrade to a secure version of the Windows Server operating system that is supported by both Microsoft and Venafi.
Note: Microsoft Windows Server 2000 extended support ended on July 13, 2010 (end of life).



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