Venafi Encryption Director 6, 7, 8, 9, 10, 11 and TrustAuthority / TrustForce 14
Whey trying to Load the CA template under Options in the CA object you may receive an error:
Communication with the CA has failed, please check the settings before trying again. System error: CCertAdmin::GetCAProperty: The parameter is incorrect. 0x80070057
The Service Name under Connection section of the CA object does not match the Service Name of the CA that is being referenced.
- Go to your Certificate Authority server
- Open the Certification Authority management console
- Enter the Certification Authority Name into the Service Name field of the CA object
- You should now be able to click Load and select the template drop-down without the error