Our FTP server was recently updated to improve authentication and requires account credential updates. We have created user accounts for each user and sent an email with a temporary password. If you have not received an email, please contact the Customer Support team at firstname.lastname@example.org
The temporary password will be valid for two weeks. Any account that hasn't logged in within this window will be removed for security purposes. If your account is expired please contact customer support.
The Venafi Support Team