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Error: Database Error events are logged when using Oracle and multiple log servers on 16.2.0

Applies To:

16.2.0

Oracle database

Multiple log servers

Summary:

After installing / upgrading to 16.2, Database Error events are logged.
When those errors are logged, some Venafi events may be lost.
 
 
This only occurs when the database is Oracle, AND multiple log servers are used.

Resolution:
 
Install the 16.2.1 (or later) service pack.
After installing the service pack, your DBA must run the script installed in:
..\Venafi\Scripts\OracleFixLogServerTableDefinitions.sql
with sufficient rights to successfully update the tables and modify the tables to add the needed constraints.   This script will clean up any existing duplicate data, and modify the table definition to disallow duplicates from being inserted again.

Related Article:

https://support.venafi.com/hc/en-us/articles/224667068
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