vc_redist error during install of Auto Enrollment Connector

Error during install of Auto Enrollment Connector

Applies To:

Zero Touch PKI, Auto Enrollment Connector v 1.6.0


When running the installer on Windows Server 2022  or newer, you will receive an error message like the following:

The program or feature "\??\C:\ProgramData\Package Cache\A2F4F2BD07193F6490DA9AB90BEDA0BC4C584D22\vc_redist.x64.exe" cannot start or run due to incompatibility with 64-bit versions of Windows.  Please contact the software vendor to ask if  a 64-bit Windows compatible version is available





Download the latest version of the vc_redis.x64.exe from Microsoft and install this first, then move on to installing the AEC package


More Info:

Our installer has an older version of the Visual C++ Redistributable that does not work with Windows Server 2022 and so the upgraded version is needed in order to run AEC

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