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Error: Operational certificate could not be stored in CAPI: Certificate chain not found.

 

Applies to:

Venafi Trust Protection Platform

 

Symptom:

While running through Venafi Configuration Console during upgrade process we are prompted with error:

Operational certificate could not be stored in CAPI: Certificate chain not found.

 

 

Cause:

This can be caused by the Venafi Operational Certificate (VOC) being in a bad state such as expired or in error state while renewing.

 

Resolution:

Correct the state of the VOC. Check if another server is operating where we could fix the error or revert to still valid previous version of the VOC.

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