Applies To
All Venafi Trust Protection Platform
Summary
After creating a new notification rule for certificate expiration notice, no emails are sent when a certificate reaches this threshold.
Cause
By default, the Venafi Trust Protection Platform will start generating Certificate Expiration events 30 days before expiry.
If a notificaiotn is created to a number higher than 30 days, for example 60 days before expiry, the notification will never be triggered as events will only be created 30 days before expiry.
Solution
In order to trigger the new notificaiotn rule, change the value when the Venafi Trust Protection Platform start generating the certificate expiration events.
Log in to WebAdmin with a user with necessary permissions
Select the root policy container
Select the Settings Tab
Select the Monitoring Tab
Change the Expiration Start for Certificate to for example 90
Change policy to Lock this value
Repeat for Server Certificate, and User Certificate
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