Venafi Trust Protection Platform versions 18.1 to 18.2
When using Venafi Configuration Console (VCC) to edit the Database settings, you receive the following error:
SQL connection data verification failed: The database cannot be used. You must first update the database schema version to 18.x"
Generally, this error actually points to a problem with the database credentials entered. The error is usually misleading.
NOTE: This is fixed in Venafi Trust Protection Platform 18.3.
To get past this error:
- Verify the credentials entered into the Venafi Configuration Console and try again