Overview
Venafi Product Management has moved the manaagement of Customer Enhancement Requests, now called "Ideas" to https://ideas.venafi.com, the new Ideas portal. Ideas can have one of several statuses assigned.
Status Details
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no status – Venafi Product Management (PM) has not reviewed this idea yet. It can sometimes take several weeks for PM to officially review an idea.
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– Venafi Product Management is trying to collect more information on the idea before it provides a disposition which includes soliciting input from customers.
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- There are some details we want to look into on our end first before we make a determination of Planned, Not Planned, or Declined.
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– It is a good idea, but doesn’t align with our road map for this year. PM will look at the idea again next year.
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– ideas we are trying to address within the next 12 months
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– ideas we are actively working on. This does not necessarily mean they will be included in the next software release.
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– ideas we do not plan on implementing
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– ideas that have been addressed and released in the software
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– ideas that have been addressed but the problems were solved in a way that is different than what customers may have initially proposed or discussed. We encourage you to work with your account team and product management to understand why a different solution was decided upon and how it differs from the solution you proposed.
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- After reviewing the problem being discussed, we have determined that it is more of a troubleshooting issue and are referring the original poster to Venafi Customer Support for further investigation at https://support.venafi.com. This can also be used when what you asked for already exists in the software in cases where additional help understand the existing feature might be required.
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- After review, the idea being discussed relates to a feature that is supported by a third party, such as an integration form the Venafi Marketplace or other Third Party.
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